Terms & Conditions

1. General Information

This website is owned and operated by Edilecious.

Throughout the website, the terms “we”, “us”, and “our” refer to Edilecious.

By accessing this website or purchasing any product from us, you engage in our services and agree to be bound by these Terms & Conditions, along with our other policies referenced herein.

2. Products & Descriptions

We make every reasonable effort to ensure that product descriptions, images, and information displayed on the website are accurate and up to date.

However:

• Product colors, packaging, and images may vary slightly due to photography, lighting, or display settings

• Ingredient information is clearly provided, and customers are responsible for reviewing allergen details before purchase

• Sheer Khurma is a ready-to-cook food product, and customers must strictly follow the preparation and storage instructions provided

Edilecious shall not be responsible for any issues arising from misuse, improper storage, or incorrect preparation of the product.

3. Orders & Payments

By placing an order on this website, you confirm that:

• All personal and billing information provided is accurate and complete

• You authorize Edilecious or its authorized payment partners to process the payment

• Payment failures may result in automatic order cancellation

We reserve the right to refuse, suspend, or cancel any order if fraudulent activity, incorrect information, or policy violations are suspected.

4. Pricing Information

All prices displayed on the website are listed in Indian Rupees (INR ₹).

We reserve the right to modify product pricing at any time due to:

• Market conditions

• Changes in ingredient or packaging costs

• Shipping or operational expenses

The final price payable shall be the price displayed at the time of checkout.

5. Shipping & Delivery

• Orders are generally processed within 24–48 business hours

• Delivery timelines typically range from 4–11 business days, depending on the delivery location

Edilecious shall not be liable for delays caused by courier partners, weather conditions, holidays, or other circumstances beyond our control.

Detailed shipping information is available on our Shipping Policy page.

 6. No Return & Refund Policy

• Due to the perishable and consumable nature of our food products, returns and refunds are not permitted once an order has been delivered, in accordance with food safety and hygiene regulations.
• This policy is essential to maintain quality, safety, and compliance with food handling standards.
• In the event that a product received is damaged, defective, or incorrect, customers must notify us within 24 hours of delivery along with clear photographic evidence. Such cases will be reviewed on a case-by-case basis.

7. Cancellations

• Orders may be cancelled only before they are shipped

Once an order has been dispatched or delivered, cancellation is not permitted

8. User Responsibilities

• By using this website, you agree that you shall:

  • Use the website only for lawful purposes

  • Provide truthful and accurate information

  • Not attempt to interfere with, damage, or gain unauthorized access to the website

Any violation may result in account suspension, termination, or legal action as deemed necessary.

9. Limitation of Liability

• To the maximum extent permitted by law, Edilecious shall not be liable for:

  • Delivery delays caused by third-party courier services

  • Incorrect delivery details provided by the customer

  • Allergic reactions where ingredient information was clearly disclosed

  • Loss or damage resulting from improper storage or preparation

Our total liability, if any, shall be limited strictly to the value of the product ordered.

10. Changes to Terms

Edilecious reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Any changes will be effective immediately upon being posted on this page. Continued use of the website constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact: